Terms And Conditions

Welcome to www.wellacy.com. Please read these terms and conditions carefully before using this Site. By accessing or using the Site, you agree to be bound by these Terms and Conditions.

These Terms and Conditions constitute a legally binding agreement made between you, whether personally or on behalf of an entity, and Wellacy, concerning your access to and use of the www.wellacy.com website as well as any other media form, media channel, mobile website or mobile application related, linked, or otherwise connected thereto.

You agree that by accessing the Site, you have read, understood, and agree to be bound by all of these Terms and Conditions. If you do not agree with all of these Terms and Conditions, then you are expressly prohibited from using the Site and you must discontinue use immediately.


These terms of use apply to your use of our www.wellacy.com website. The website is owned and operated by Wellacy.


Your participation on the Wellacy website is subject to Wellacy’ Privacy Policy. Please review our Privacy Policy, which also governs the website and informs users of our data collection practices.


This site provides information about Wellacy and its services, including related information on health conditions, supporting services, point-of-care treatments and diagnostics, and data analysis.

If you are a patient or healthcare consumer, you should not use the information found on this website to replace a relationship with your physician or other healthcare professional. Additionally, you should not rely on that information as professional medical advice. Always seek the advice of your physician or other qualified healthcare provider concerning questions you have regarding a medical condition, and before starting, stopping or modifying any treatment or medication. In the case of a health emergency, seek immediate assistance from emergency professionals. Never delay obtaining medical advice or disregard medical advice because of something you have or have not read on this site.

The information (including, without limitation, advice and recommendations) and services on this are intended solely as a general educational aid and are not medical advice for any health concern nor should it substitute medical or other professional advice and services from a qualified health care provider familiar with your medical history. The use of this Wellacy website does not create a doctor-patient relationship. Nothing contained in this website is intended to be used for medical diagnosis or treatment.

While Wellacy attempts to keep all the information on the website updated, medical information can change quickly. The Wellacy website should be considered to be error-free or a comprehensive source.

Wellacy assumes no responsibility for any consequences relating directly or indirectly to any action or inaction you take based upon the information and material on this Site. Your use of the Site is subject to the additional disclaimers and caveats that may appear throughout these terms and conditions and the Wellacy website. You assume the entire risk of loss in using this website and the materials contained within.

Features and specifications of products or services described or depicted on the Site are subject to change at any time without notice.


Wellacy may, at any time and from time to time, change these terms and conditions. Any changes to these terms and conditions will be effective immediately upon posting of the changed terms and conditions on the Site. You agree to review these terms and conditions periodically, and use of the Site following any such change constitutes your agreement to follow and be bound by the terms and conditions as changed.


Please DO NOT use Patient Portal to communicate with Wellacy for urgent or emergency medical issues. If you are experiencing an urgent medical need, please contact us by phone. 

Wellacy offers secure viewing and communication as a service to patients who wish to view parts of their records and communicate with our staff and physicians. Secure messaging can be a valuable communications tool, but has certain risks. In order to manage these risks we need to impose some conditions of participation. This form is intended to show that you have been informed of these risks and the conditions of participation, and that you accept the risks and agree to the conditions of participation. 

How the Secure Patient Portal Works

A secure web portal is a type of webpage that uses encryption to keep unauthorized persons from reading communications, information, or attachments. Secure messages and information can only be read by someone who knows the right password or passphrase to log in to the portal site. Because the connection channel between your computer and the website uses secure sockets layer technology you can read or view information on your computer, but it is still encrypted in transmission between the website and your computer. 

Protecting Your Private Health Information and Risks

This method of communication and viewing prevents unauthorized parties from being able to access or read messages while they are in transmission. No transmission system is perfect and we will do our best to maintain electronic security. However, keeping messages secure depends on two additional factors: 

1) The secure message must reach the correct email address.

2) Only the correct individual (or someone authorized by that individual) must be able to have access to the message. 

Only you can make sure these two factors are present. It is imperative that Wellacy has your correct email address and that you inform us of any changes to your email address. You also need to keep track of who has access to your email account so that only you, or someone you authorize, can see the messages you receive from us. You are responsible for protecting yourself from unauthorized individuals learning your password. If you think someone has learned your password, you should promptly go to the website and change it. 

Types of Online Communication/Messaging

Online communications should never be used for emergency communications or urgent requests.

Patient Acknowledgement and Agreement

I acknowledge that I have read and fully understand the Patient Portal User Agreement and Consent. I have read and understand the responsibilities and benefits of the Patient Portal and understand the risks associated with online communications between me and my physician’s office. I consent to the conditions outlined and I agree to keep my password confidential and notify the office if my email address changes at any time. I have had a chance to ask any questions that I had and to receive answers. I have been proactive about asking questions related to this Agreement. All of my questions have been answered and I understand and concur with the information.

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